Privacy Policy | Rent2buycarz Ltd

www.rent2buycarz.com (“our website”) is operated by Rent2buycarz Ltd, a private limited company incorporated and registered in England and Wales with company number 12757415, whose registered office is at 483 Green Lanes, London, N13 4BS, United Kingdom, trading as Rent2buycarz (“we”, “us”, “our”).

“Personal Data” or “Personal Information” means any information about an individual from which that person can be identified. It does not include “Anonymous Data” where the identity has been removed. Rent2buycarz respects your privacy and is committed to protecting your Personal Data. This policy explains how we look after your Personal Data when you visit our website or apply for our services, including when you connect your bank account to us using Open Banking, and informs you about your privacy rights.

BY CONTINUING TO BROWSE OUR WEBSITE, YOU ARE AGREEING TO OUR PRIVACY POLICY

Introduction
Controller
The Data We Collect About You
How Your Personal Data is Collected
Open Banking, Income Assessment and Identity Verification
Third Party Links
Purposes for Which We Will Use Your Personal Data
Change of Purpose
Disclosures of Your Personal Data
Marketing and Promotional Offers
Our Use of Cookies
Data Security
Data Retention
Your Legal Rights
Requesting Access to Your Personal Data
General

1. Introduction

1.1 Our Privacy Policy was last updated on 20/10/2026. By browsing our website, you confirm that you agree to our policy. If you do not agree, you must not use our website.

1.2 It is important that you read this Privacy Policy, together with any other privacy policy or fair processing policy that Rent2buycarz may provide on specific occasions when collecting or processing Personal Data about you, so that you are fully aware of how and why we are using your data. This Privacy Policy supplements other notices and policies and is not intended to override them.

1.3 We keep our Privacy Policy under regular review and may make changes from time to time. Every time you use our website, please check to ensure that you understand the policy that applies at that time.

1.4 If you apply for one of our vehicles and choose to connect your bank account using Open Banking, please read clause 5 carefully. It explains what we can see, what we cannot see, how we use the information to make a decision on your application, and how to withdraw your consent.

2. Controller

2.1 Rent2buycarz is the controller and is responsible for your Personal Data.

2.2 We have appointed a data protection officer (“DPO”) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy or our privacy practices, including any requests to exercise your legal rights, please contact the DPO using the details set out below:

2.2.1 The DPO: David Meyers

2.2.2 Email address: [email protected]

2.2.3 Postal address: 483 Green Lanes, London, N13 4BS

2.3 It is important that the Personal Data we hold about you is accurate and current. Please keep Rent2buycarz informed if your personal information changes during your relationship with us.

2.4 You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). Our ICO registration number is ZA774493. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

3. The Data We Collect About You

3.1 Rent2buycarz may process your Personal Data without your knowledge or consent where this is required or permitted by law.

3.2 We may collect, use, store, and transfer different kinds of Personal Data about you which we have grouped together as follows:

3.2.1 “Identity Data” such as your full name, username, or similar identifier; your marital status, title, date of birth, and gender; and your driving licence details, including a copy of your photocard driving licence.

3.2.2 “Contact Data” such as your billing address, delivery address, email address, and telephone numbers.

3.2.3 “Financial Data” such as your bank account and payment card details.

3.2.4 “Transaction Data” such as details about payments to and from you, and other details of products or services you have purchased from us.

3.2.5 “Technical Data” includes your internet protocol address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

3.2.6 “Profile Data” such as your username and password, purchases and orders made by you, and your interests, preferences, and feedback.

3.2.7 “Usage Data” includes information about how you use our website, products, and services.

3.2.8 “Marketing and Communications Data” such as your preferences in receiving Marketing from Rent2buycarz and our third parties, and your communication preferences.

3.2.9 “Criminal Offence Data” including details about criminal convictions and offences (for example, motoring convictions relevant to hiring a vehicle).

3.2.10 “Open Banking Data”, which is information we receive, only with your consent, from the bank account(s) you choose to connect using Open Banking. This includes the account holder name, account details (such as sort code and the last digits of the account number), account balances, and the historic transactions on the account, including the date, amount, description and payee or payer of each transaction. See clause 5 for full details.

3.2.11 “Affordability Data”, which is information we create from your Open Banking Data, such as the average monthly income we calculate from your transactions and the outcome of our assessment of your application.

3.2.12 “Consent Data”, which is a record of the Open Banking consent you give us, including the date and time it was given, the accounts it covers, how long it lasts and, where relevant, when it was withdrawn.

3.3 We do not collect, use, store, or transfer the following kinds of Personal Data about you:

3.3.1 “Aggregated Data” such as statistical or demographic data for any purpose.

3.3.2 “Special Categories of Personal Data” such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health, and genetic and biometric data. However, please be aware that bank transactions can sometimes reveal this type of information indirectly (for example, a payment to a place of worship, a trade union, or a medical provider, or the receipt of a disability-related benefit). We do not look for, analyse or use this type of information. Where a transaction of this kind appears in your Open Banking Data, we only use the amount and frequency of the payment for the purpose of calculating your income, as described in clause 5.

3.3.3 Our website is not intended for anyone under the age of 18. We do not knowingly collect data relating to children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us to remove such information from our servers.

4. How Your Personal Data is Collected

4.1 Rent2buycarz use different methods to collect data from and about you:

4.1.1 You may give us your Identity, Contact, and Financial Data through direct interactions. For example, by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes Personal Data you provide when you:

4.1.1.1 Apply or make an enquiry for our products or services, including when you provide proof of identity such as your driving licence.

4.1.1.2 Make a purchase or use our services.

4.1.1.3 Create a user account on our website.

4.1.1.4 Subscribe to our service, mailing list, or publications.

4.1.1.5 Request Marketing to be sent to you.

4.1.1.6 Contact us via any method.

4.1.1.7 Give your consent to Open Banking during your application on our website.

4.1.2 We may collect Personal Data through automated technologies and interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. This Personal Data is collected by using cookies, server logs, and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

4.1.3 We will receive Personal Data about you from various third parties and public sources, as set out below:

4.1.3.1 Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services, such as, but not limited to, Stripe.

4.1.3.2 Open Banking Data from your bank, provided to us through our Open Banking provider, Credit Canary, only after you have given your consent and authorised the connection with your bank.

4.2 For the purposes of how we collect or use your data, reference to the EU or EEA includes a reference to the United Kingdom.

5. Open Banking, Income Assessment and Identity Verification

5.1 What Open Banking is. Open Banking is a UK-regulated way for you to securely share information from your bank account with a business you choose. As part of our application process, we ask you to connect your bank account so that we can verify your identity and check that the agreement is affordable for you.

5.2 What you are agreeing to. When you give your Open Banking consent, you are agreeing to two things only:

5.2.1 Read-only access to your account information. This allows us to view your account details, balances and historic transactions. The access is read-only. We cannot make payments, move money, set up payees or Direct Debits, or change anything on your account through Open Banking.

5.2.2 Identity validation. This allows us to check that the name of the bank account holder matches the name you gave us in your application. As part of your application, we will also ask you for further proof of identity, usually your driving licence.

5.3 How the connection works.

5.3.1 You give your consent on our website during your application. We will show you which information we are asking for and why before you agree.

5.3.2 You are then taken to your own bank’s app or website to log in and authorise the connection. You log in directly with your bank. We never see, receive or store your online banking username, password or security codes.

5.3.3 Our Open Banking provider, Credit Canary, connects to your bank using regulated Open Banking technology and passes your account information to us. Credit Canary acts on our behalf for this purpose and is not permitted to use your information for its own purposes.

5.4 How long the access lasts. We use your consent to retrieve your account information at the time of your application. We will not continue to access your bank account after that unless we ask you to connect it again and you agree. You can also cancel the connection at any time through your bank.

5.5 How we use your Open Banking Data. We use it only to:

5.5.1 check that the name on your bank account matches the name on your application;

5.5.2 calculate your average monthly income over the most recent 3 months of transactions. We count regular income such as salary or wages, pensions and regular benefits;

5.5.3 decide whether your application meets our minimum income requirement (currently £1,500 per month); and

5.5.4 help prevent fraud, and keep a record of how your application was assessed.

We do not use your Open Banking Data for Marketing, we do not sell it, and we do not use it to make decisions about anything other than your application.

5.6 How decisions are made. Our system uses your Open Banking Data to check your name and calculate your income. If your name matches and your income meets our minimum requirement, your application can be approved automatically. We never decline an application automatically. If our system cannot validate your identity or confirm your income, your application is referred to a member of our team for manual review. They may ask you for further information or documents, such as bank statements, payslips or proof of benefits. Any decision to decline an application is made by a member of our team.

5.6.1 If you disagree with a decision, you can give us your point of view and any further information, and ask for the decision to be looked at again, by contacting our DPO using the details in clause 2.2.

5.7 Our lawful basis. We access your bank account information only with your consent. We use the information to take steps at your request before entering into an agreement with you (Performance of a Contract), and to assess your application as described in clause 5.6. We keep a record of the assessment and your consent for our Legitimate Interests (to prevent fraud and to defend any legal claims) and to Comply with a Legal Obligation.

5.8 You do not have to use Open Banking. Giving your Open Banking consent is your choice. If you do not want to connect your bank account, please contact us to discuss whether another way of applying is available.

5.9 Withdrawing your consent. You can withdraw your Open Banking consent at any time by contacting our DPO or through your bank. Once you withdraw it, we will not retrieve any further information from your account. Withdrawing consent does not affect the lawfulness of anything we did before you withdrew it. We may keep the information we have already received, and the record of your assessment, for the periods set out in clause 13, where we have another lawful basis to do so (for example, to administer your agreement, to prevent fraud or to defend a legal claim).

6. Third Party Links

6.1 Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.

6.2 We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit. When you log in to your bank to authorise an Open Banking connection, your bank’s own privacy policy also applies.

7. Purposes for Which We Will Use Your Personal Data

7.1 Rent2buycarz will only use your Personal Data when the law allows us to. Most commonly we will use your Personal Data in the following circumstances:

7.1.1 Where we need to perform a contract we are about to enter into or have entered into with you, or to take steps at your request before entering into such a contract (“Performance of a Contract”).

7.1.2 Where it is necessary for the interest of our business or those of a third party in conducting and managing our business, to enable us to give you the best service or product and the best and most secure experience (“Legitimate Interests”), and your interests and fundamental rights do not override those interests. We always consider your rights and balance any potential impact on you (both positive and negative) before we process your Personal Data for Legitimate Interests. We do not use your Personal Data for activities where our interests are overridden by the impact on you unless we have your consent or are otherwise required or permitted to by law. You can contact us to obtain further information about how we assess our Legitimate Interests against any potential impact on you in respect of specific activities.

7.1.3 Where it is necessary for compliance with a legal obligation that we are subject to (“Comply with a Legal Obligation”).

7.1.4 Where you have given us your consent, for example your Open Banking consent described in clause 5 (“Consent”).

7.1.5 To form a view on what content may be relevant for you by using your Identity, Contact, Technical, Usage, and Profile Data (“Marketing”).

7.1.6 We may use your Identity, Contact, Marketing and Communications, and Profile Data to add you to our mailing list.

7.2 Where we need to collect Personal Data by law or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you, and as a result, Rent2buycarz may be unable to provide you with a product or service. In this case, we may have to cancel any product or service you have with us, but we will notify you if this is the case at the time.

7.3 The table below sets out a description of all the ways Rent2buycarz plan to use your Personal Data and which of the legal bases we rely on to do so. We have also identified what our Legitimate Interests are where appropriate. Please note that we may process your Personal Data for more than 1 lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your Personal Data, where more than 1 ground has been set out in the table below.

Purpose/Activity	Type(s) of Data	Lawful Basis for Processing (Including Basis of Legitimate Interest)
To register you as a new user or customer.	Identity; Contact	Performance of a Contract with you.
To verify your identity using Open Banking, by matching your bank account details to your application.	Identity; Contact; Open Banking; Consent	Consent (to access your account information); Performance of a Contract with you (steps before entering into an agreement); Legitimate Interests (to prevent fraud).
To assess the affordability of your application by calculating your average monthly income from your Open Banking Data, and to decide your application (automatically for approvals, or by manual review where we cannot validate your identity or income).	Identity; Open Banking; Affordability	Consent (to access your account information); Performance of a Contract with you (steps before entering into an agreement).
To keep a record of your Open Banking consent and of how your application was assessed, and to deal with any review or challenge of a decision.	Identity; Open Banking; Affordability; Consent	Necessary to Comply with a Legal Obligation; Legitimate Interests (to show how decisions were made, to prevent fraud, and to establish or defend legal claims).
To process and deliver your order, including managing payments, fees, and charges, and collecting and recovering money owed to us.	Identity; Contact; Financial; Transaction; Marketing and Communications	Performance of a Contract with you; Legitimate Interests (to recover debts due to us).
To manage our relationship with you, including notifying you about changes to our terms or website policies, asking you to leave a review, managing your profile and contact preferences, following up with you as a possible lead where you have submitted your contact details, and responding to your queries or resolving issues with your order, delivery, or the technical description.	Identity; Contact; Profile; Marketing and Communications; Transaction	Performance of a Contract with you; Necessary to Comply with a Legal Obligation; Legitimate Interests (to keep our records updated and to study how customers use our products or services).
To enable you to partake in a prize draw, competition, or complete a survey.	Identity; Contact; Profile; Usage; Marketing and Communications	Performance of a Contract with you; Legitimate Interests (to study how customers use our products or services, to develop them, and grow our business).
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).	Identity; Contact; Technical	Legitimate Interests (for running our business, provision of administration and IT services, network security, to prevent fraud, and in the context of a business re-organisation or group restructuring exercise); Necessary to Comply with a Legal Obligation.
To deliver relevant website content and advertisements to you, and measure or understand the effectiveness of the advertising we serve to you.	Identity; Contact; Profile; Usage; Marketing and Communications; Technical	Legitimate Interests (to study how customers use our products or services, to develop them, to grow our business, and to inform our Marketing strategy).
To use data analytics to improve our website, products, services, Marketing, customer relationships, and experiences.	Technical; Usage	Legitimate Interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business, and to inform our Marketing strategy).
To make suggestions and recommendations to you about goods or services that may be of interest to you.	Identity; Contact; Technical; Usage; Profile; Marketing and Communications	Legitimate Interests (to develop our products or services and grow our business).

7.4 We never use Open Banking Data or Affordability Data for Marketing, advertising, analytics or recommendations.

8. Change of Purpose

8.1 Rent2buycarz will only use your Personal Data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to know how the processing for the new purpose is compatible with the original purpose, please contact our DPO.

8.2 If we need to use your Personal Data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so. We will not use your Open Banking Data for any new purpose without asking for your consent again.

9. Disclosures of Your Personal Data

9.1 For the purposes set out in the table shown in clause 7, Rent2buycarz may share your Personal Data with third parties, including:

9.1.1 Internal third parties acting as joint controllers or processors, including, but not limited to:

9.1.1.1 Contractors or consultants acting as employees from time to time, who may be employed if and when they are required in order for us to provide our products and services to you.

9.1.2 External third parties acting as processors or joint controllers, including, but not limited to:

9.1.2.1 Our Open Banking provider, Credit Canary, which retrieves your account information from your bank on our behalf once you have given your consent;

9.1.2.2 Providers of website, hosting and IT services who help us run our application and decision systems;

9.1.2.3 Debt collection agents; and

9.1.2.4 Vehicle recovery agents.

9.1.3 Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business then the new owners may use your Personal Data in the same way as set out in this Privacy Policy.

9.1.4 The police, courts, regulators or other authorities, where we are required to by law or where it is necessary to prevent fraud or to establish or defend a legal claim.

9.2 We require all third parties to respect the security of your Personal Data and to treat it in accordance with the law. We do not allow our third-party service providers to use your Personal Data for their own purposes, and only permit them to process your Personal Data for specified purposes and in accordance with our instructions.

9.3 We do not share your Open Banking Data with debt collection agents, vehicle recovery agents or anyone else for Marketing purposes, and we never sell it.

9.4 We do not transfer your Personal Data outside the United Kingdom or the European Economic Area.

10. Marketing and Promotional Offers

10.1 Rent2buycarz strive to provide you with choices regarding certain Personal Data uses, particularly around Marketing and advertising. We will get your express opt-in consent before sharing your Personal Data with a third party for Marketing purposes, and before sending third party direct Marketing communications to you via email or text message.

10.2 You have the right to withdraw consent to Marketing at any time by clicking the unsubscribe button on any marketing emails sent by Rent2buycarz.

10.3 You will receive Marketing communications from Rent2buycarz if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that Marketing.

10.4 Where you opt-out of receiving these Marketing messages, this will not apply to Personal Data provided to us as a result of a product or service purchase, warranty registration, product or service experience, or other transactions.

10.5 We may, from time to time, contact you via social media messaging channels for the purposes of seeing if you are interested in using our services. It is lawful for us to do this according to the UK’s Privacy and Electronic Communications Regulations (“PECR”). You can ask us to stop at any time, either directly via the social media communications channel or by contacting us.

11. Our Use of Cookies

11.1 You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

11.2 For more information about the cookies we use, please see our Cookies Policy: [INSERT LINK TO COOKIES POLICY].

12. Data Security

12.1 Rent2buycarz have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, altered, disclosed, or used or accessed in an unauthorised way.

12.2 In addition, we limit access to your Personal Data to those employees, agents, contractors, and other third parties who have a business need-to-know. They will only process your Personal Data on our instructions and are subject to a duty of confidentiality. Access to Open Banking Data is restricted to the systems and staff who need it to assess and administer applications.

12.3 Open Banking connections are made using secure, regulated technology. You authorise the connection directly with your bank, and we never receive your online banking login details.

12.4 We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of any breach where we are legally required to do so.

13. Data Retention

13.1 Rent2buycarz will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

13.2 We may retain your Personal Data for a longer period in the event of a complaint, or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

13.3 To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data; the potential risk of harm from unauthorised use or disclosure of your Personal Data; the purposes for which we process your Personal Data and whether we can achieve those purposes through other means; and the applicable legal, regulatory, tax, accounting, or other requirements.

13.4 By law, we must keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for tax purposes, for 6 years after they cease being customers.

13.5 We keep Open Banking Data, Affordability Data and Consent Data as follows:

13.5.1 If your application is approved, we keep your Open Banking transaction data for the length of your agreement and for 3 years after it ends. We keep your income assessment, the record of the decision and your Consent Data for the length of your agreement and for 6 years after it ends, with the rest of your customer file, so that we can show how your application was assessed and deal with any complaint or legal claim.

13.5.2 If your application is not approved or is withdrawn, we keep this information for 12 months from the date of the decision, so that we can deal with any request to look at the decision again and to help prevent fraud. After that, we will delete it.

13.6 In some circumstances, you can ask us to delete your data. See clause 14 for further information in relation to your legal rights.

13.7 In some circumstances, we will anonymise your Personal Data (so that it can no longer be associated with you) for research or statistical purposes. In which case, we may use this information indefinitely without further notice to you.

14. Your Legal Rights

14.1 Under certain circumstances, you have rights under data protection laws in relation to your Personal Data, specifically:

14.1.1 You have the right to request access to your Personal Data (commonly known as a “Data Subject Access Request”). This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.

14.1.2 You have the right to request correction of your Personal Data. This enables you to have corrected any incomplete or inaccurate data we hold about you, though we may need to verify the accuracy of the new data you provide to us.

14.1.3 You have the right to request erasure of your Personal Data. This enables you to ask us to delete or remove any Personal Data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully, or where we are required to erase your Personal Data to comply with local law. Please note that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you at the time of your request.

14.1.4 You have the right to object to processing of your Personal Data where we are relying on a Legitimate Interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Data for direct Marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

14.1.5 You have the right to request restriction of processing your Personal Data. This enables you to ask us to suspend the processing of your Personal Data in the following scenarios:

14.1.5.1 If you want us to establish the data’s accuracy.

14.1.5.2 Where our use of the data is unlawful, but you do not want us to erase it.

14.1.5.3 Where you need us to hold the data, even if we no longer require it, as you need it to establish, exercise, or defend legal claims.

14.1.5.4 You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.

14.1.6 You have the right to request transfer of your Personal Data to you or a third party. We will provide to you or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Please note, this right only applies to automated information which you initially provided consent for us to use, or where we used the information to perform a contract with you.

14.1.7 You have the right to withdraw consent where we are relying on consent to process your Personal Data, including your Open Banking consent (see clause 5.9). However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain product or services to you. We will advise you if this is the case, at the time you withdraw your consent.

14.1.8 You have the right not to be subject to a decision based solely on automated processing which has a significant effect on you. We never decline an application by automated means alone. See clause 5.6 for how decisions are made and how to ask for a decision to be looked at again.

14.2 If you wish to exercise any of the rights set out above, please contact our DPO.

15. Requesting Access to Your Personal Data

15.1 You will not have to pay a fee to access your Personal Data or to exercise any of the other rights. However, Rent2buycarz may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

15.2 Rent2buycarz may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data, or to exercise any of your other rights. This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

15.3 We try to respond to all legitimate requests within one month. However, it could take us longer if your request is particularly complex or you have made several requests. In this case, we will notify you and try to keep you updated.

16. General

16.1 If any provision or part provision of this Privacy Policy becomes invalid, illegal, or unenforceable, this shall not affect the validity and enforceability of the rest of this policy. If it comes to the attention of either party that any provision or part provision of this Privacy Policy is invalid, illegal, or unenforceable, the parties shall negotiate in good faith to amend such provision so that, as amended, it is legal, valid, and enforceable.